Terms And Conditions

TikTac - Privacy Policy and Terms of Use

Terms And Conditions

We (AHAM INNOVATIONS PRIVATE LIMITED) are deeply concerned about your privacy and take this concern very seriously. This Privacy Policy ("Privacy Policy") sets out how we collect, process, use, and may disclose your data when you use our mobile application and its versions ("App"). The App is referred to as the "Platform". References to "we", "our" or "us" or "TikTac" shall mean the Platform and/or AHAM INNOVATIONS PRIVATE LIMITED. Any references to "you", "your" or "user" shall mean any person or entity using our Platform. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is a part of and is to be read with the Terms of Use ("Terms"). By using this Platform, you agree to the terms and conditions of this Privacy Policy. You also consent to our use and disclosure of your Personal Information (as defined below) in the manner described in this Privacy Policy. The capitalized words used in this Privacy Policy but not defined herein shall have the meaning given to such words in the Terms. If you do not agree with the terms and conditions of this Privacy Policy, please do not use this Platform.

The information we collect and how we use it

The following table lists the information we collect from you and how we use it:

Information We Collect

How We Use It

User account information

Search history

SMS permissions for OTP verification

Contact list information

Location data

Customer support communications

Device storage and media permissions

Camera and microphone access

Phone number for registration

  • To set up and facilitate log-in to a user account on Platform;
  • To notify you about changes to the Platform, including this Privacy Policy;
  • To facilitate communication through the Platform, phone and email, including provision of user support and enablement of services;
  • To enforce our terms, conditions, and policies and any of our rights, or the rights of our affiliate companies, or other users of the Platform;
  • To develop new services and improve the existing services and the Platform and integrate user feedback and requests;
  • To provide language and location based personalization;
  • To administer the Platform and for internal operations, including troubleshooting, data analysis, testing, research, security, fraud-detection, account management, and survey purposes;
  • To better understand how you use and access the Platform and to improve the user experience on the Platform;
  • To pseudonymise and aggregate your information, including Personal Information, for conducting user demographic analysis on items such as region, phone model, operating system platform, system language, and the Platform version in order to better understand how our users are using Platform;
  • To pseudonymise and aggregate your information, including Personal Information, for collection of web and account traffic statistics of what content and services are used when users access third-party services on the Platform;
  • To upload or create replicable profiles on associated/ sister platforms operated by us or the Group;
  • To assess effectiveness of and improve advertising and other marketing and promotional activities.

To provide you quick access to your previous searches. To use analytics for personalization and showing you targeted advertisements

To verify your identity and for maintaining your account security. We request access to your SMS folder to automatically read the OTP generated.

To provide suggestions and invite your friends and other contacts to the platform and to notify you when any individual joins the platform.

  • For security, fraud-detection and account management;
  • To be used for enhanced content targeting;
  • To provide you with location-based services that you choose to use:
  • mini applications that may be made available on the Platform from time to time, which may require such information based on the services that they provide (if you choose to disclose your location to any mini application);
  • To provide language and location customisation.

To help provide you support and assistance

  • To facilitate the sharing of any media such as audios, videos, and images using the Platform;
  • To customise our Platform to suit your mobile device;
  • For purposes of camera configurations;
  • Understand whether there is enough storage space on your device to be able to download any content from the Platform for the purposes of sharing via WhatsApp and/or Facebook;
  • To optimise your user experience on our Platform;
  • To deliver optimal user video experience;
  • To facilitate the sharing of any content on the Platform via the applications downloaded on your mobile device;
  • To verify your identity so as to enforce our terms, conditions, and policies;
  • To improve the Platform.
  • To be used for purposes of location feed
  • To derive user language/personalisation
  • To improve the quality of camera lenses

For registration purposes

Disclosure of your information

We disclose your information in the following manner:

Content visible to others

Public Content i.e., any content you post on your user profile or on another user's profile, such as a post comment is accessible to everyone, including search engines. Any information you voluntarily disclose for posting to the Platform, including your profile page information, is accessible to anyone. When you submit, post or share the content that you choose to make public on the Platform, it may be re-shared by others. You should consider who you choose to share it with, because people who can see your activity on our Platform can choose to share it with others on and off our Platform, including people outside the audience you shared it with.

Users can also use our Platform to create and share content about you with the audience that they choose, such as posting a photo of you, or tagging you in any of their posts. We reserve the right to share all public content on any social media site or any other online or offline platform. We will never rent or sell your Personal Information to third parties, except on an anonymized basis, unless expressly provided in these Terms.

Sharing with our group of companies

We may share information that you share with us including your Personal Information with any member of our Group. The term "Group" shall mean any entity that is controlled by us, or any entity that is in control of us, or any entity that is under common control with us, whether directly or indirectly.

What you share with Others

When you share content and communicate using our Platform, you choose the audience for what you share. For example, when you post any content from our Platform on Facebook, you select the audience for the post, such as a friend, a group of friends or all of your friends. Similarly, when you use WhatsApp or any other application on your mobile device to share the content on our Platform, you choose who you share the content with. We do not control and shall not be liable for the manner, in which such persons (with whom you choose to share content via any sharing options, such as WhatsApp or Facebook, available on the Platform) use the information that you share with them.

Sharing with Third Parties

We may share your information (including Personal Information) with select third parties including:

  • Business partners, suppliers and sub-contractors ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service and Affiliates' own services.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that any given number of women in a specified age group clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target.
  • Government bodies or law enforcement agencies, if we have good-faith belief that it is reasonably necessary to share your personal data or information in order to comply with any legal obligation or any government request; or to protect the rights or prevent any harm to the property, or safety of the Company, our customers, or public; or to detect, prevent or otherwise address public safety, fraud, security or technical issues.

We may also disclose your information (including Personal Information) to select third parties in the following circumstances:

  • If the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different Privacy Policy, we will notify you in advance so you can opt out of any such new policy by deleting your account before transfer.
  • In order to enforce or apply our Terms and/or any other agreements.

Security Practices

We have in place appropriate technical and security measures to secure the information collected by us. Where we have given you (or where you have chosen) a username and password which enables you to access the Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Where we store your personal information

We store your data with Amazon Web Services cloud platform provided by Amazon Web Services, Inc. (headquartered at 410 Terry Ave. N Seattle, Washington 98109, USA) and also on Google Cloud Platform provided by Google LLC (headquartered at 1101 S Flower St, Burbank, California 91502, USA) on their servers located in India and abroad. Both Amazon Web Services and Google Cloud Platform implement security measures to protect the loss, misuse and alteration of the information, details of which are available at https://aws.amazon.com and https://cloud.google.com. The privacy policies adopted by Amazon Web Services and Google Cloud Platform are available at https://aws.amazon.com/privacy/?nc1=f_pr and https://policies.google.com/privacy.

Changes To this policy

The Company may periodically update this Privacy Policy. Whenever we make any changes to this Privacy Policy that are important for you to know about, we will post the updated Privacy Policy at this link.

Disclaimer

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to the Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You are free to remove or delete content from your user account/profile and your account/ profile at any point in time. However, the history of your activities and account on our Platform remains available to us.

You may correct, amend, add or delete Personal Information from your account at any time by logging in and visiting your profile page. As noted above, you may opt out from unwanted e-mail communications from us by following the instructions in the message. However, until your account is deleted you will continue to receive all system e-mails. For deleting your account from the Platform and removing user data, please go to the settings of your App and click on the 'Request Account Deletion'/'Delete My Data'option. We also reserve the right to delete your account due to inactivity. For more information, please refer to the FAQs on Account Deletion.

Data Retention

We do not retain your Sensitive Personal Information (defined below in this paragraph) for longer than is required for the purposes for which the information may be lawfully used. For any other content, we will entertain your request for deletion, however, there is a strong possibility that copies of any public content will be retained indefinitely in our systems, including in cached and archived pages of the Platform, or if other users have copied or saved that information. In addition, due to the nature of the internet, copies of your content, including content that you have removed or deleted from your account, may also exist elsewhere on the Internet and be retained indefinitely. "Sensitive Personal Information" shall mean passwords and any other information that is classified as sensitive under Section 3 of the Rules.

Third Party Links

The Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers, Affiliates and/or any other websites or mobile applications. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or mobile applications.

Music Labels

By virtue of the App being a short-video platform, we have entered into music license agreements with various music labels in order to ensure optimal user experience on the Platform. Information pertaining to music data might be shared with such music labels from time to time in an anonymized manner.

Communications from us

We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend the Platform for maintenance, or security, privacy, or administrative-related communications). We send these to you via SMS. You may not opt-out of these service-related announcements, which are not promotional in nature and used solely to protect your account and keep you informed of important changes to the Platform.

Contact Information

ADDRESS

AHAM INNOVATIONS PRIVATE LIMITED
Jagat Bandhu Apartment, 61 North Garagachha, Panchasayar,
Kolkata, Kolkata-700094, West Bengal